Hotel Policies


We welcome your arrival from 3.00pm. If you wish to check-in before 3.00pm, PLEASE CALL US IN ADVANCE as we may be off property. If you are likely to arrive after 7pm, we would appreciate if you would let us know. Our cut-off time for check-in is 9.00pm. Guests arriving at the property after this time may find our reception closed. If you think you will be later than 9.00pm you MUST call us to avoid an automatic cancellation of your booking.


The latest guest check-out time is 10.30am unless alternative arrangements are requested in advance. Guests departing the property prior to 7.00am on the day of check-out are requested to settle their account the evening prior.


We regret that we are unable to accommodate children under 12. Our rooms do not have the capacity for extra beds and children aged 12 and over are accommodated in their own room(s).


Please note that we do not offer any self-catering facilities at Manakau Lodge. The Lodge kitchen and equipment are strictly for use by Lodge staff only. Guests are welcome to make use of a refrigerator which we provide in the lounge, for the storage of drinks or small grocery items.

Takeaway food

Sorry, but we do not permit the consumption of hot takeaway foods in our guest rooms or indoor public areas. 

Wine and beer

We carry a stock of New Zealand wines and beers available for purchase. Guests are welcome to consume their own beverages in their rooms and we make no charge for this. 


Manakau Lodge is a non-smoking property. Guests wishing to smoke may do so outside, but we request that windows and doors of guest rooms be closed when doing so.


We are unable to accept pets at any time.

Arrival by train or bus

Please note that apart from a taxi service there is no public transport in the area around Kaikoura, and we recommend that guests arriving by train or bus rent a car for the duration of their stay with us. By prior arrangement we endeavour to offer a complimentary pick-up and drop-off service for arriving guests, but this cannot be guaranteed during our main operating season.